Testimonials

They have consistently proven...

The Ludwig Institute for Cancer Research at the University of Oxford has employed the service of Purified Water Services for several years in the maintenance of our ELGA laboratory water systems. They have consistently proven to be punctual, friendly and competent, offering a quick flexible response. What truly sets them apart is the care they take with their client; not content to provide just an adequate service, they routinely provide superior service levels and are clearly looking towards their customers’ interests. We can recommend Purified Water Services to those who have similar service requirements to our own.

 

Dr Stanley Ng

Senior Laboratory Manager

Ludwig Institute for Cancer Research

University of Oxford


They always seem to go that extra mile

"Martin has completed work for me on and off over the last 14 years servicing, calibrating, repairing & sanitising water systems & equipment first with Elga & then with PWS. After Martin & Keith set up their own business 3 1/2 years I re-employed Martin's services in his capacity as service engineer & Director. Martin has always provided a very good level of service with regards to knowledge, reliability, remote assistance & advice including problem solving. If I am unable to contact Martin when I call him for assistance he always follows up that missed call. With his assistance we have been able to install new equipment which has reduced the amount of consumables we were using in the purified water equipment. The money we saved paid for the additional equipment literally in months so we are now making a considerable saving on the running costs. I would certainly without hesitation highly recommend Martin & his colleague Keith to anyone thinking of acquiring the services of a company to maintain their pharmaceutical water systems. They always seem to go that extra mile which is something you very rarely find these days."

Gordon Coe, Facilities Manager , WLL
WLL

Privilege of working

We have had the privilege of working with Purified Water Services since they began and have never had cause to regret it. It would be hard to beat their own description of themselves - "Small enough to care - large enough to respond".

I admit to having a preference for smaller companies where you know the person you are talking to when you call, and more importantly, they know who you are and what equipment you are discussing with them. The risk of that, of course, can be a delay in response time, but I have never found that to be a problem with PWS who always provide a fast and effective service, both in routine maintenance and in finding and implementing developments to the service.

In addition, their engineers are unfailingly polite and accommodating, which matters to us in the clinical setting they are required to work in. So overall, we are very happy with the partnership we have had over the years and would recommend PWS to anyone who needs specialised water services.

Andy Brown
Cobham Day Surgery

A quick and effective service

"We have used Purified Water Services since 2011, during which time they have provided this Trust with excellent service and support in the areas of Service, Maintenance, Repair, Quarterly Testing and Validation of the Reverse Osmosis machines, softeners and associated water treatment plant used in our clinical areas.

Their work has been a major factor in my department providing a comprehensive and professional support service to the Hospitals end users of Flexible Endoscopic Systems. To ensure these Departments provide a safe reliable service to their patients requires this equipment is professionally maintained and in the event of a breakdown a quick response and fast repair to minimise down time and maintain continuity of service. Their knowledge and contacts within the industry allow them to source parts quickly and usually substantially cheaper than the OEM's. They are very flexible in their approach and are very good at providing bespoke solutions to keep our systems running.

I can confidently recommend Purified Water Systems as a solid and reliable company, a team who are experts in their field."

Martin Camm
Southend University Hospital NHS Trust

 

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